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Privacy Policy
Information We Collect
At Conscious Palate, we take your privacy seriously. This policy details how we collect, use, and protect your personal information, reflecting our commitment to transparency and trust.
Privacy Policy - the basics
When you interact with our website, we may collect several types of information:
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Personal Information: This includes data you voluntarily provide when you create an account, place an order, or sign up for our newsletter. This data may include your name, email address, phone number, shipping and billing addresses, and payment information (processed by a secure third-party payment processor).
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Order and Preference Information: We collect details about the meals you order, dietary preferences, and any specific notes you provide to help us personalize your experience and improve our services.
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Automatically Collected Data: Like most websites, we gather data automatically through cookies, web beacons, and other tracking technologies. This includes your IP address, browser type, device information, pages you visit, and the time and date of your visit. This information helps us understand user behavior, improve site functionality, and personalize your experience.
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The information we collect is used for specific and legitimate business purposes. Primarily, we use your personal and order data to facilitate the processing and fulfillment of your meal orders, manage your account, and provide seamless subscription services. We also analyze this data to continuously refine our menu, enhance our website's functionality, and develop new offerings that better align with our customers' needs. For the purpose of communication, your contact information allows us to send essential updates, such as order confirmations, delivery notifications, and customer service responses.
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Data Security and Retention
We employ robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. We use SSL encryption to secure data transmitted between your browser and our servers.
You retain the right to opt out of promotional emails at any time. Moreover, your data is integral to our security protocols, enabling us to prevent fraudulent activities, protect our digital infrastructure, and enforce the terms and conditions of our service. We hold your information only for as long as is necessary to provide our services, maintain legitimate business records, and comply with all applicable legal requirements.
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We uphold a strict policy of not selling your personal information to third parties. However, in order to operate our business efficiently, we may disclose your data to trusted third-party service providers under strict confidentiality agreements. These partners, which include secure payment processors, delivery logistics companies, and email marketing platforms, are only granted access to the information required to perform their designated functions on our behalf. They are prohibited from using your data for any other purpose. In rare circumstances, we may also be compelled to disclose your information if required by law, court order, or governmental regulation, or when we believe such disclosure is necessary to protect our rights, property, or the safety of our customers and the public. You have full control over your personal information and can access, update, or request its deletion by logging into your account or by contacting our dedicated customer support team.